Invoices are reviewed for accuracy by our accounting department and the property managers prior to submitting for payment.
An analysis of budget vs. actual is conducted monthly to ensure the association’s expenses are tracked as planned.
Bank statements are reconciled monthly.
All financial information is provided to the Executive Board on a monthly basis.
Disclosure of all correspondence to and from unit owners, vendors and government agencies.
Maintain complete transparency.
Prompt responses to questions and concerns and emergencies.
Resolve conflicts and maintenance issues with courtesy and professionalism.
All communications via phone, email and letter are respectful, tactful and thoughtfully prepared.
Proactive planning and early communication with contractors to resolve maintenance issues to prevent additional expense.